Privacy Policy

Introduction

valkrestio.top Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website valkrestio.top or use our services.

We are the data controller for the personal information we process about you. Our registered office is at 37 Green Lane, Glasgow G4S 5LM, Scotland, United Kingdom. Company registration number: 63254183.

Data We Collect

We collect and process the following types of personal data collection:

• Contact Information: Name, email address, phone number, and business details when you contact us or request information
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources
• Communication Data: Records of communications between you and us, including emails and phone calls
• Technical Data: Device information, operating system, and browser settings
• Marketing Data: Your preferences for receiving marketing communications and your communication preferences

How We Use Your Information

We use of your data for the following purposes:

• Service Provision: To provide our gym analytics services and respond to your enquiries
• Communication: To communicate with you about our services, updates, and respond to your questions
• Business Operations: To manage our business relationship with you and improve our services
• Legal Compliance: To comply with legal obligations and protect our legitimate interests
• Marketing: With your consent, to send you information about our services and industry insights
• Website Improvement: To analyse website usage and improve user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Where processing is necessary for performing a contract with you
• Legal Obligation: Where we need to comply with legal requirements
• Legitimate Interests: Where processing is necessary for our legitimate business interests

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Contact Data: Retained for up to 7 years after last contact for business and legal purposes
• Website Analytics: Anonymised data retained for up to 26 months
• Marketing Data: Retained until you withdraw consent or up to 3 years of inactivity
• Legal Requirements: Some data may be retained longer to comply with legal obligations

Your Rights

Under GDPR and UK data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of processing in certain situations
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Rights Related to Automated Processing: Rights regarding automated decision-making and profiling

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

International Data Transfers

We primarily process data within the European Economic Area (EEA). Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately. Visit ico.org.uk for more information.